1. What materials are used in your products?
Our products are made from high-quality, eco-friendly materials such as stainless steel, natural wheat straw, and BPA-free plastics. We prioritize sustainability and durability in all our product designs.
2. Are your products safe for daily use?
Yes, all our products are food-grade and free from harmful chemicals like BPA. They are designed to be safe for everyday use, ensuring the well-being of you and your family.
3. How long can your insulated products keep beverages hot or cold?
Our double-wall vacuum insulated mugs and tumblers can keep beverages hot or cold for up to 6 hours, depending on the initial temperature of the drink.
4. Are the mugs and tumblers dishwasher safe?
Most of our products are easy to clean and dishwasher-safe unless stated otherwise in the product description. For lids or specialty materials, we recommend hand washing to maintain their quality.
5. Can I use your mugs for both hot and cold drinks?
Absolutely! Our insulated mugs and tumblers are designed to handle both hot and cold beverages, making them versatile for year-round use.
6. Do your products come with a warranty?
Yes, we offer a warranty on all our products to cover any manufacturing defects. Please refer to the product’s warranty information or contact us at [email protected] for more details.
7. Are your products eco-friendly?
Yes, many of our products are made from sustainable materials like natural wheat straw and reusable stainless steel. By choosing our products, you’re helping reduce single-use waste.
8. What is the size of your insulated mugs and tumblers?
Our mugs and tumblers come in various sizes, including 12oz (360ml) and other capacities. Specific dimensions are listed in the product description.
9. Do your tumblers have spill-proof lids?
Yes, most of our tumblers feature spill-proof lids with silicone seals to prevent leaks and ensure a mess-free experience.
10. Can I customize your products with logos or designs?
Currently, we do not offer product customization. However, if you’re looking to place a bulk order, please contact us at [email protected], and we’ll be happy to discuss options with you.
11. How do I clean and maintain your products?
- For stainless steel products: Use warm soapy water and a soft sponge. Avoid abrasive cleaners.
- For wheat straw products: Gently hand wash with a mild detergent.
- Always allow your products to air dry before storing them.
12. Are your products suitable for gifting?
Yes! Our products are designed with practicality and aesthetics in mind, making them perfect gifts for friends, family, or colleagues.
If you have any other questions about our products, feel free to reach out to us at [email protected]. We’re always happy to assist!