At Electus24 (referred to as “we,” “us,” “our,” or “the Site”), your privacy is our top priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, use our services, or make a purchase. By accessing or using the Site, you consent to the practices described in this Privacy Policy. If you do not agree, please refrain from using the Site.

Information We Collect

We collect personal information to improve and deliver our services effectively. The types of information we collect include:

1. Information You Provide

  • Contact Details: Name, email address, phone number, and shipping/billing address.
  • Order Information: Purchase history, payment details (excluding full credit card information), and shipping preferences.
  • Account Information: Username, password, and security settings (if applicable).
  • Customer Support: Information you provide during inquiries or assistance requests.

2. Information Collected Automatically

We use cookies and similar technologies to collect:

  • Device and Browser Data: IP address, browser type, and operating system.
  • Usage Data: Pages visited, time spent on the Site, and interactions with features like the shopping cart.

3. Information from Third Parties

  • Service Providers: Data from payment processors and delivery services to facilitate transactions and shipping.
  • Analytics Providers: Behavioral data to enhance user experience and provide tailored product recommendations.

How We Use Your Information

We use the information collected to:

  • Fulfill Orders: Process payments, arrange shipping, and handle returns or exchanges.
  • Personalize Your Experience: Save preferences, recommend products, and improve website usability.
  • Marketing and Promotions: Send promotional offers, discounts, and tailored advertisements (only with your consent).
  • Customer Support: Address inquiries, resolve issues, and improve service quality.
  • Ensure Security: Detect and prevent fraud, unauthorized access, or security risks.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your shopping experience.
  • Store your preferences and settings.
  • Analyze website performance and usability.
  • Deliver personalized advertisements.

Your Choices:

You can manage cookies through your browser settings. Please note that disabling cookies may impact the functionality of certain features on the Site.

How We Share Your Information

We do not sell your personal information. However, we may share your data with trusted third parties for the following purposes:

  • Service Providers: To facilitate payment processing, order fulfillment, and customer support.
  • Advertising Partners: To display personalized advertisements.
  • Legal Requirements: To comply with laws, regulations, or lawful requests.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal information.
  • Correction: Request updates or corrections to inaccurate data.
  • Deletion: Request the deletion of your personal data where applicable.
  • Withdraw Consent: Opt out of data processing activities for which you previously consented.
  • Marketing Preferences: Unsubscribe from promotional emails via the “unsubscribe” link included in all marketing communications.

To exercise any of these rights, please contact us at [email protected].

Children’s Privacy

Our services are not intended for individuals under 13 years old. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us at [email protected] to request its removal.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or comply with legal obligations. Updates will be posted on the Site along with the “Last Updated” date. We encourage you to review this policy periodically to stay informed.

Complaints and International Data Transfers

Complaints

If you have concerns about our privacy practices, please contact us at [email protected]. If your concerns remain unresolved, you may file a complaint with your local data protection authority.

International Users

If you access the Site from outside the United States, your data may be transferred to and processed in jurisdictions with different privacy laws. By using our services, you consent to these data transfers.

Contact Us

For questions, concerns, or requests related to this Privacy Policy, feel free to contact us:

We are dedicated to protecting your privacy and ensuring transparency in how your data is managed. Thank you for trusting Electus24!